﻿@charset "UTF-8";
@import "./adaptative.css";

.chat-channel-lynn-content.hide-lynn-widget,
.chat-channel-lynn-button.hide-lynn-widget,
.chat-channel-lynn-maximize.hide-lynn-widget {
    display: none !important
}
.chat-channel-lynn-content.modal {
    display: none; /* Hidden by default */
    position: fixed; /* Stay in place */
    z-index: 1000; /* Sit on top */
    left: 0;
    top: 0;
    width: 100%; /* Full width */
    height: 100%; /* Full height */
    overflow: auto; /* Enable scroll if needed */
    background-color: rgb(0,0,0); /* Fallback color */
    background-color: rgba(0,0,0,0.4); /* Black w/ opacity */
}
/*.chat-channel-lynn * {
    box-sizing: border-box;
}*/
.chat-channel-lynn {
    box-sizing: border-box;
    font-family: Arial, Helvetica, sans-serif;
    width: 450px;
    position: fixed;
    z-index: 999999;
    border-radius: 10px;
    -webkit-border-radius: 10px;
    -moz-border-radius: 10px;
    /*-webkit-box-shadow: 5px 5px 15px 5px #000000;
    box-shadow: 5px 5px 15px 5px #000000;*/
}
.chat-channel-content {
    position: relative;
    height: 100%;
    display: flex;
    flex-direction: column;
}
.chat-channel-lynn.k-content {
    background-color: transparent;
}
/* Floating Button */
.chat-channel-lynn-button.hide {
    display: none !important;
}
.chat-channel-lynn-button,
.chat-channel-lynn-maximize {
    z-index: 999999;
    position: fixed;
    bottom: 30px;
    right: 60px;
    cursor: pointer;
    width: 50px;
    height: 50px;
    font-size: 24px;
    color: #fff;
    background: #5B62A0;
    text-decoration: none;
    display: flex;
    justify-content: center;
    align-items: center;
    border-radius: 50%;
    -moz-border-radius: 50%;
    -webkit-border-radius: 50%;
}
.chat-channel-lynn-button .chat-btntooltip-wrapper {
    position: relative;
    z-index: 100;
    cursor: default;
}
.chat-channel-lynn-button .chat-btntooltip-content {
    position: absolute;
    bottom: -35px;
    right: 35px;
    display: flex;
    flex-direction: row;
    flex: 1 1 auto;
    background-color: #fafafa;
    color: rgba(0,0,0,0.87);
    font-size: 12px;
    min-height: 0;
    width: 350px;
    border-radius: 16px;
    box-shadow: rgb(0 0 0 / 24%) 1px 4px 15px 0px;
}
.chat-channel-lynn-button .chat-btntooltip-content .chat-btntooltip-open {
    padding: 16px 0 16px 16px;
    cursor: pointer;
}
.chat-channel-lynn-button .chat-btntooltip-content .chat-btntooltip-close {
    align-self: flex-start;
    display: initial;
    flex: 0 0 auto;
    padding: 10px;
}
.chat-channel-lynn-button .chat-btntooltip-content .chat-btntooltip-close span {
    cursor: pointer;
    display: block;
    width: 24px;
    height: 24px;
    background-color: transparent;
    background-image: url(data:image/svg+xml;base64,PHN2ZyBoZWlnaHQ9IjI0IiB2aWV3Qm94PSIwIDAgMjQgMjQiIHdpZHRoPSIyNCIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj4NCiAgICAgICAgPHBhdGggZD0iTTE5IDYuNDFMMTcuNTkgNSAxMiAxMC41OSA2LjQxIDUgNSA2LjQxDQogICAgICAgICAgMTAuNTkgMTIgNSAxNy41OSA2LjQxIDE5IDEyIDEzLjQxIDE3LjU5IDE5IDE5IDE3LjU5IDEzLjQxIDEyeiI+PC9wYXRoPg0KICAgICAgICA8cGF0aCBkPSJNMCAwaDI0djI0SDB6IiBmaWxsPSJub25lIj48L3BhdGg+DQogICAgICA8L3N2Zz4=);
    background-repeat: no-repeat;
    background-position: center center;
}
/* minimizar y maximizar */
.chat-channel-lynn.window-minimize {
    height: 25px !important;
    min-height: 0 !important;
    padding-bottom: 0 !important;
}
.chat-channel-lynn.window-minimize .chat-body,
.chat-channel-lynn.window-minimize .chat-footer {
    display: none;
}
.chat-channel-lynn-content.closed,
.chat-channel-lynn-maximize.closed {
    display: none;
}
.chat-channel-lynn-maximize.opened:not(.minimized),
.chat-channel-lynn-button.opened {
    display: none;
}
.chat-channel-lynn-maximize.minimized:not(.mobile),
.chat-channel-lynn-button.minimized {
    display: none;
}
.chat-channel-lynn-content.minimized.mobile {
    display: none;
}
/* body */
.chat-channel-lynn .chat-body {
    box-sizing: border-box;
    flex: 1;
    position: relative;
    background-color: #fff;
}
.chat-channel-lynn .chat-body {
    border: 1px solid #5B62A0;
    border-radius: 0px 0px 10px 10px;
    -moz-border-radius: 0px 0px 10px 10px;
    -webkit-border-radius: 0px 0px 10px 10px;
}
/* header */
.chat-channel-lynn .chat-header {
    box-sizing: border-box;
    position: relative;
    height: 35px;
    color: #fff;
    background-color: #5B62A0;
    border-color: #5B62A0;
    border-width: 1px 1px 0px 1px;
    border-radius: 10px 10px 0px 0px;
    -webkit-border-radius: 10px 10px 0px 0px;
    -moz-border-radius: 10px 10px 0px 0px;
}
.chat-channel-lynn .chat-header h4 {
    font-weight: 400;
    line-height: normal;
    font-size: 20px;
    height: 20px;
    margin: 10px 0 0 10px;
}
.chat-channel-lynn .chat-header .chat-buttons {
	position: absolute;
    top: 10px;
    right: 10px;
}
.chat-channel-lynn .chat-header .chat-buttons a {
	color: #fff;
	font-size: 22px;
}
.chat-channel-lynn .chat-header .chat-buttons #chat-max {
    display: none;
}
.chat-channel-lynn.window-minimize .chat-header .chat-buttons #chat-mini {
	display: none;
}
.chat-channel-lynn.window-minimize .chat-header .chat-buttons #chat-max {
	display: inline-block;
}
.chat-channel-lynn .chat-header .chat-author {
    display: none;
}
.chat-channel-lynn.chat-channel-enable .chat-header .chat-author {
    display: block;
}
/* footer */
.chat-channel-lynn .chat-footer {
    box-sizing: border-box;
    /*display: none;*/
    position: relative;
    height: 35px;
    padding: 5px 10px;
    color: #fff;
    background-color: #5B62A0;
    border-color: #5B62A0;
    border-width: 0px 1px 1px 1px;
    border-radius: 0px 0px 10px 10px;
    -webkit-border-radius: 0px 0px 10px 10px;
    -moz-border-radius: 0px 0px 10px 10px;
}
.chat-channel-lynn .chat-footer .chat-tooltip {
    cursor: pointer;
    position: relative;
    display: flex;
    align-items: center;
    justify-content: center;
    height: 25px;
    width: 25px;
    margin: 3px 0 0 0;
    color: #5B62A0;
    background-color: #fff;
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    border-radius: 50%;
}
.chat-channel-lynn .chat-footer .chat-tooltip.left {
    float: left;
}
.chat-channel-lynn .chat-footer .chat-tooltip.right {
    float: right;
}
.chat-channel-lynn .chat-footer .chat-tooltip:hover .tooltip {
    display: inline-block;
}
.chat-channel-lynn .chat-footer .chat-tooltip .tooltip {
    display: none;
    z-index: 150;
    position: absolute;
    min-width: 150px;
    margin-bottom: 30px;
    bottom: 2px;
    left: -10px;
    padding: 10px;
    color: #000;
    background-color: rgb(238, 238, 238);
    border-radius: 5px;
    border: 1px solid #1C6EA4;
    -webkit-box-shadow: 2px 3px 10px 2px rgba(0,0,0,0.5);
    box-shadow: 2px 3px 10px 2px rgba(0,0,0,0.5);
}
.chat-channel-lynn .chat-footer .chat-tooltip .tooltip:before {
    content: "";
    position: absolute;
    bottom: -12px;
    left: 23px;
    height: 0;
    width: 0;
    margin-left: -10px;
    border-left: 10px solid transparent;
    border-right: 10px solid transparent;
    border-top: 10px solid #1C6EA4;
    /*transform: skew(-45deg);*/
}
.chat-channel-lynn .chat-footer .chat-tooltip.question-info.sendquestion .tooltip  {
    display: none;
}
.chat-channel-lynn .chat-footer .chat-tooltip.question-info.agentconnect {
    display: none;
}
.chat-channel-lynn .chat-footer .chat-tooltip.right .tooltip {
    left: auto;
    right: -10px;
}
.chat-channel-lynn .chat-footer .chat-tooltip.right .tooltip:before {
    left: auto;
    right: 13px;
}
.chat-channel-lynn .chat-footer .chat-tooltip .tooltip ul {
    margin: 0;
    padding: 0;
    list-style: none;
}
.chat-channel-lynn .chat-footer .chat-tooltip .tooltip ul li {
    min-width: 250px;
    border-bottom: 1px solid #5B62A0;
    padding: 3px 5px;
}
.chat-channel-lynn .chat-footer .chat-tooltip .tooltip ul li a {
    color: #515967;
    text-decoration: none;
}
.chat-channel-lynn .chat-footer .chat-tooltip .tooltip ul li a:hover {
    color: #1984c8
}
.chat-channel-lynn .chat-footer .question-info,
.chat-channel-lynn .chat-footer .security-info {
    display: none;
}
/* form */
.chat-channel-lynn .chat-form {
    width: 90%;
    margin: auto;
    border-width: 0;
}
.chat-channel-lynn .chat-form .form-body {
    padding: 20px 0 0 0;
}
.chat-channel-lynn .chat-form .chat-form-group {
    margin-bottom: 15px;
}
.chat-channel-lynn .chat-form .chat-form-control,
.chat-channel-lynn .card-html form input:not([type="submit"]) {
    display: block;
    width: 90%;
    width: calc(100% - 22px);
    height: 25px;
    padding: 6px 10px;
    font-size: 14px;
    line-height: 1.42857143;
    color: #555555;
    background-color: #ffffff;
    background-image: none;
    border: 1px solid #cccccc;
    border-radius: 4px;
    -webkit-box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.075);
    box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.075);
    -webkit-transition: border-color ease-in-out .15s, -webkit-box-shadow ease-in-out .15s;
    -o-transition: border-color ease-in-out .15s, box-shadow ease-in-out .15s;
    transition: border-color ease-in-out .15s, box-shadow ease-in-out .15s;
    -webkit-box-shadow: none;
    box-shadow: none;
}
.chat-channel-lynn .chat-form .chat-form-control:focus,
.chat-channel-lynn .card-html form input:not([type="submit"]):focus {
    border-color: #66afe9;
    outline: 0;
    -webkit-box-shadow: none;
    box-shadow: none;
}
.chat-channel-lynn .chat-form .chat-form-control::-moz-placeholder {
    color: #999999;
    opacity: 1;
}
.chat-channel-lynn .chat-form .chat-form-control:-ms-input-placeholder {
    color: #999999;
}
.chat-channel-lynn .chat-form .chat-form-control::-webkit-input-placeholder {
    color: #999999;
}
.chat-channel-lynn .chat-form .chat-form-control::-ms-expand {
    background-color: transparent;
    border: 0;
}
.chat-channel-lynn .chat-form .chat-form-control[disabled],
.chat-channel-lynn .chat-form .chat-form-control[readonly],
.chat-channel-lynn .chat-form fieldset[disabled] .chat-form-control {
    background-color: #eeeeee;
    opacity: 1;
}
.chat-channel-lynn .chat-form .chat-form-control[disabled],
.chat-channel-lynn .chat-form fieldset[disabled] .chat-form-control {
    cursor: not-allowed;
}
.chat-channel-lynn .chat-form textarea.chat-form-control {
    height: auto;
}
.chat-channel-lynn .chat-form form input[type="submit"],
.chat-channel-lynn .chat-form form button,
.chat-channel-lynn .chat-form .form-body button {
    margin: 0 auto;
    display: block;
    color: #ffffff;
    background-color: #777777;
    padding: 5px 10px;
    -moz-border-radius: 4px;
    -webkit-border-radius: 4px;
    border-radius: 4px;
}
/* Connection */
#start-connection {
    width: 100%;
    height: 100%;
    position: relative;
}
#start-connection img {
    width: 60px;
    height: 60px;
    position: absolute;
    left: 50%;
    top: 50%;
    transform: translate(-50%, -50%);
}
/* Encuesta */
.chat-evaluation-container {
    z-index: 100;
    position: absolute;
    top: 0px;
    right: 10px;
}
.chat-evaluation-container .chat-evaluation-opcion {
    background-color: #fff;
    float: right;
    display: inline-block;
    padding: 8px 10px 10px 10px;
    border: 1px solid #aaaaaa;
    border-radius: 0px 0px 10px 10px;
    -moz-border-radius: 0px 0px 10px 10px;
    -webkit-border-radius: 0px 0px 10px 10px;
    -webkit-box-shadow: 5px 5px 5px 0px rgba(148,145,148,1);
    -moz-box-shadow: 5px 5px 5px 0px rgba(148,145,148,1);
    box-shadow: 5px 5px 5px 0px rgba(148,145,148,1);
}
.chat-evaluation-container .chat-evaluation-opcion a {
    margin-left: 5px;
}
.chat-evaluation-container .chat-evaluation-form {
    margin-top: 5px;
    display: inline-block;
    padding: 10px;
    border: 1px #737477 solid;
    background-color: #FFFFFF;
    border-radius: 10px 10px 10px 10px;
    -moz-border-radius: 10px 10px 10px 10px;
    -webkit-border-radius: 10px 10px 10px 10px;
    -webkit-box-shadow: 5px 5px 5px 0px rgba(148,145,148,1);
    -moz-box-shadow: 5px 5px 5px 0px rgba(148,145,148,1);
    box-shadow: 5px 5px 5px 0px rgba(148,145,148,1);
}
.chat-evaluation-container .chat-evaluation-form textarea {
    font-size: 13px;
    line-height: 20px;
    color: #555;
    width: 250px;
    height: 90px;
    padding: 5px;
    margin: 10px 0;
    background-color: #fff;
    border: 1px solid #ccc;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    border-radius: 5px;
    -moz-transition: all 0.5s;
    -webkit-transition: all 0.5s;
}
.chat-evaluation-container .chat-evaluation-wrapper {
}
.chat-evaluation-container .chat-evaluation-wrapper .btn {
    color: #fff;
    font-size: 18px;
    padding: 5px 5px;
    width: 35px;
    height: 35px;
    margin-left: 10px;
    border-radius: 50px;
    text-align: center;
    cursor: pointer;
}
.chat-evaluation-container .chat-evaluation-wrapper .btn span {
    text-indent: -9999px;
    display: none;
}
/* Estilos Kendo Chat */
.chat-channel-lynn .chat-channel {
    width: 100%;
    border-width: 0;
}
.chat-channel-lynn .k-chat {
    /* height: calc(100% - 35px); */
    height: 100%;
    background-color: transparent;
    border: none;
    box-sizing: border-box;
}
.chat-channel-lynn .k-button-send svg {
    display: none !important;
}
.chat-channel-lynn .k-chat .k-message.k-only .k-bubble, 
.chat-channel-lynn .k-chat .k-message-group .k-message .k-bubble {
    border-color: #428bca;
}
.chat-channel-lynn .k-chat .k-message-box {
    position: relative;
    border-top: 1px solid #5B62A0;
    background-color: transparent;
}
.chat-channel-lynn .k-chat .k-message-box:before {
    content: "Powered by Lynn";
    font-size: 10px;
    color: #aeaeae;
    position: absolute;
    top: -15px;
    left: 50%;
    -webkit-transform: translateX(-50%);
    transform: translateX(-50%)
}
.chat-channel-lynn .k-chat .k-message-box .k-input {
    height: auto;
    box-shadow: none;
}
.k-chat .k-message-box #chat-icon-upload {
    background-color: transparent;
    border: 0;
    padding: 0;
}
/* typing */
.chat-channel-lynn .k-message-list-content.k-typing-indicator-bubble {
    padding-top: 0;
}
.chat-channel-lynn .k-message-list-content.k-typing-indicator-bubble > .k-author {
    display: none !important;
}
.chat-channel-lynn .k-message-list-content.k-typing-indicator-bubble .k-message .k-bubble {
    padding: 0;
    border: none;
}
.chat-channel-lynn .k-typing-indicator span {
    animation-name: typingAnimated;
    animation-duration: 0.7s;
    animation-iteration-count: infinite;
    animation-timing-function: linear;
}
.chat-channel-lynn .k-typing-indicator span:nth-child(2) {
    animation-delay: 0.175s;
}
.chat-channel-lynn .k-typing-indicator span:nth-child(3) {
    animation-delay: 0.35s;
}
/* loading backend */
.chat-channel-lynn .loading-backend {
    padding: 8px 3px;
}
#chat-lynn-files {
    display: none;
}
.chat-channel-lynn .k-message-box.lynn-send-hide .k-button-send,
.chat-channel-lynn .k-message-box.lynn-send-hide .k-message-counter {
    display: none;
}
.chat-channel-lynn .k-message-box.lynn-upload-hide .k-button-upload {
    display: none;
}
.chat-channel-lynn .k-message-box .k-wrapper-counter {
    display: inline-flex;
    align-items: center;
}
.chat-channel-lynn .k-message-box.lynn-hide-message-box {
    display: none;
}
/* Form Validation */
.chat-channel-lynn .chat-form .has-error .chat-form-control {
    border-color: #c51244;
}
.chat-channel-lynn .chat-form .has-error .chat-form-control:focus {
    border-color: #843534;
}
.chat-channel-lynn .chat-form .has-error .label-danger {
    position: relative;
    display: inline-block;
    color: #c51244;
    background-color: #fff;
    box-shadow: 1px 1px 1px #aaaaaa;
    margin-top: 5px;
    padding: 8px;
    border-radius: 3px;
    font-size: 12px;
}
.chat-channel-lynn .chat-form .has-error .label-danger:before {
    content: '';
    width: 0;
    height: 0;
    color: #a94442;
    border-left: 10px solid transparent;
    border-right: 10px solid transparent;
    border-bottom: 10px solid #c51244;
    position: absolute;
    top: -5px;
}
/* Adaptive Card */
.chat-channel-lynn .k-card {
    border-radius: 5px;
    border-color: #428bca;
}
.chat-channel-lynn .k-card .k-card-action > .k-button {
    /*flex: 0 1 auto*/
    flex: 100%;
    display: block;
}
.chat-channel-lynn .k-card .card-html {
    padding: 5px;
    max-width: 260px;
}
.chat-channel-lynn .k-card-action .k-button {
    height: auto;
}
/* Card */
.k-chat .k-card-list {
    position: relative;
    width: 100%;
    margin-top: 16px;
}
.chat-channel-lynn .k-message-list .k-card-list .custom-card-image {
    width: 70%;
}
.chat-channel-lynn .k-message-list .k-card-list .custom-card-image img {
    width: 100%;
}
.chat-channel-lynn .card-html form input[type="submit"] {
    margin: 0;
    margin: 0 auto;
    padding: 4px 8px;
    box-sizing: border-box;
    border-width: 1px;
    border-style: solid;
    background-repeat: repeat-x;
    background-position: 0 center;
    font: inherit;
    line-height: 1.42857143;
    text-align: center;
    text-decoration: none;
    display: -ms-inline-flexbox;
    display: inline-flex;
    display: flex;
    overflow: hidden;
    -ms-flex-align: center;
    align-items: center;
    -ms-flex-pack: center;
    justify-content: center;
    vertical-align: middle;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    cursor: pointer;
    outline: 0;
    -webkit-appearance: none;
    position: relative;
}
.chat-channel-lynn .k-card.card-no-action .card-html form input[type="submit"] {
    display: none;
}
.card-fileupload-pending h5:after {
    content: "";
    display: inline-block;
    margin: 0 0 0 5px;
    width: 20px;
    height: 20px;
    background: url("../images/upload-pending.png") no-repeat;
    background-size: 20px 20px;
    -webkit-animation: spinner-upload 1.1s linear infinite;
    -moz-animation: spinner-upload 1.1s linear infinite;
    animation: spinner-upload 1.1s linear infinite;
}
.card-fileupload-success h5:after {
    content: "";
    display: inline-block;
    margin: 0 0 0 5px;
    width: 20px;
    height: 20px;
    background: url("../images/upload-success.png") no-repeat;
    background-size: 20px 20px;
}
.card-fileupload-error h5:after {
    content: "";
    display: inline-block;
    margin: 0 0 0 5px;
    width: 20px;
    height: 20px;
    background: url("../images/upload-error.png") no-repeat;
    background-size: 20px 20px;
}
/* Historico */
.k-message-list-content .k-message-group.historic-end {
    max-width: 100%;
    width: 100%;
    border-bottom: 2px dashed #333;
}
.k-message-list-content .k-message-group.historic-end .k-author, 
.k-message-list-content .k-message-group.historic-end .k-message {
    display: none;
}
.k-button-history {
    margin: 0;
    padding: 4px 8px;
    box-sizing: border-box;
    border-width: 1px;
    border-style: solid;
    background-repeat: repeat-x;
    background-position: 0 center;
    font: inherit;
    line-height: 1.42857143;
    text-align: center;
    text-decoration: none;
    display: -ms-inline-flexbox;
    display: inline-flex;
    overflow: hidden;
    -ms-flex-align: center;
    align-items: center;
    -ms-flex-pack: center;
    justify-content: center;
    vertical-align: middle;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    /*cursor: pointer;*/
    outline: 0;
    -webkit-appearance: none;
    position: relative
}
.k-button-history.k-flat {
    border-color: transparent !important;
    color: inherit;
    background: 0 0 !important;
    box-shadow: none !important;
    transition: color .2s ease-in-out;
}
.k-card-action > .k-button-history {
    height: auto;
    border-radius: 0;
    padding: 12px 8px;
    -ms-flex: 1 1 auto;
    flex: 1 1 auto
}
.k-card-action > .k-button-history.selected {
    background-color: #438ad1!important;
}
/*
.k-message-list-content .end-historic {
    padding: 5px 0 5px 0;
    border-bottom: 2px dashed #333;
    width: 100%;
}
*/
/* Encuestas */
.chat-channel-lynn .k-message-group.append-content .k-bubble {
    padding-bottom: 20px;
}
.chat-channel-lynn .k-card-list .k-card.append-child {
    z-index: 100;
    margin-top: -20px;
    margin-left: 50px;
    background-color: #fff;
}
.chat-channel-lynn .k-card-list .k-card-body .survey-text,
.chat-channel-lynn .k-card-list .k-card-actions .survey-text {
    display: none;
}
/* Menu de Evaluacion Stars */
/*  
 *  Pure CSS star rating that works without reversing order
 *  of inputs
 *  -------------------------------------------------------
 *  NOTE: For the styling to work, there needs to be a radio
 *        input selected by default. There also needs to be a
 *        radio input before the first star, regardless of
 *        whether you offer a 'no rating' or 0 stars option
 *  
 *  This codepen uses FontAwesome icons
 * https://bashooka.com/coding/css-star-rating-examples/
 * https://codepen.io/andreacrawford/pen/NvqJXW
 */
/* use display:inline-flex to prevent whitespace issues. alternatively, you can put all the children of .rating-group on a single line */
.chat-channel-lynn .ratinglynn-star-group {
    position: relative;
    display: inline-flex;
}
/* make hover effect work properly in IE */
.chat-channel-lynn .ratinglynn-star-group label i {
    pointer-events: none;
}
/* hide radio inputs */
.chat-channel-lynn .ratinglynn-star-group input {
    position: absolute !important;
    left: -9999px !important;
}
/* hide 'none' input from screenreaders */
.chat-channel-lynn .ratinglynn-star-group input.input--none {
    display: none
}
/* set icon padding and size */
.chat-channel-lynn .ratinglynn-star-group label {
    cursor: pointer;
    padding: 0 0.1em;
    font-size: 1.5rem;
}
.chat-channel-lynn .ratinglynn-star-group.history label {
    cursor: auto;
}
/* set default star color */
.chat-channel-lynn .ratinglynn-star-group label i {
    color: orange;
}
.chat-channel-lynn .ratinglynn-star-group.history label i {
    color: #ddd;
}
.chat-channel-lynn .ratinglynn-star-group.history label.selected i {
    color: orange;
}
/* if any input is checked, make its following siblings grey */
.chat-channel-lynn .ratinglynn-star__input:checked ~ .ratinglynn-star__label .ratinglynn-star__icon,
.chat-channel-lynn .ratinglynn-star__selected:checked ~ .ratinglynn-star__label_selected .ratinglynn-star__icon {
    color: #ddd;
}
/* make all stars orange on rating group hover */
.chat-channel-lynn .ratinglynn-star-group:hover .ratinglynn-star__label .ratinglynn-star__icon {
    color: orange;
}
/* make hovered input's following siblings grey on hover */
.chat-channel-lynn .ratinglynn-star__input:hover ~ .ratinglynn-star__label .ratinglynn-star__icon {
    color: #ddd;
}
/*
.chat-channel-lynn.responsive-height {
    position: absolute;
    bottom: auto;
    top: 0;
}
*/
/* Menu de Evaluacion Faces */
/* surveyface-choices */
.chat-channel-lynn .card-surveyface .k-card-actions {
    padding: 2px;
}
.chat-channel-lynn .card-surveyface ul {
    list-style: none;
    padding: 0;
    margin: 3px 5px;
    text-align: center;
}
.chat-channel-lynn .card-surveyface ul li {
    display: inline-block;
    *display: inline; /*IE7*/
    *zoom: 1; /*IE7*/
}
.chat-channel-lynn .card-surveyface ul li p {
    margin: 0;
}
.chat-channel-lynn .card-surveyface ul li p i {
    font-size: 20px;
    -webkit-transition: font-size 300ms ease;
    transition: font-size 300ms ease;
    margin: 0;
}
.chat-channel-lynn .card-surveyface ul.no-selected li p i {
    cursor: pointer;
}
.chat-channel-lynn .card-surveyface ul.no-selected li.choice p:hover i,
.chat-channel-lynn .card-surveyface ul li p.selected i {
    font-size: 24px;
    -webkit-box-shadow: 0px 5px 5px 0px rgba(50, 50, 50, 0.75);
    -moz-box-shadow: 0px 5px 5px 0px rgba(50, 50, 50, 0.75);
    box-shadow: 0px 5px 5px 0px rgba(50, 50, 50, 0.75);
    border-radius: 100px;
}
.chat-channel-lynn .card-surveyface ul li span {
    font-size: 10px;
    display: none;
}
.chat-channel-lynn .card-surveyface.append-child ul li p i {
    font-size: 15px;
}
.chat-channel-lynn .card-surveyface.append-child ul.no-selected li.choice p:hover i,
.chat-channel-lynn .card-surveyface.append-child ul li p.selected i {
    font-size: 20px;
}
/* Menu de Evaluacion Like */
.chat-channel-lynn .k-card.card-surveylike h5 {
    display: inline-block;
}
.chat-channel-lynn .k-card.card-surveylike button {
    background: #ffffff;
    border: 1px solid #428bca;
    width: 25px;
    height: 25px;
    padding: 0;
    margin: 0 auto;
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    border-radius: 50%;
}
.chat-channel-lynn .k-card.card-surveylike .no-selected button:hover,
.chat-channel-lynn .k-card.card-surveylike button.selected {
    background: #428bca;
}
.chat-channel-lynn .k-card.card-surveylike .no-selected button:hover {
    cursor: pointer;
}
/* Menu de Evaluacion Number */
.k-radio, input.k-checkbox {
    opacity: 1;
    width: auto;
    -webkit-appearance: auto;
    overflow: auto;
}
.k-card.k-card-survey {
}
.k-card.k-card-survey .k-card-actions {
    display: flex;
    flex-wrap: nowrap;
}
.k-card.k-card-survey .k-checkbox-label {
    flex: 1 1 auto;
    display: flex;
    flex-direction: column;
    align-items: center;
    padding: 0;
}
.k-card.k-card-survey .k-checkbox-label:before {
    content: none;
}
.k-card.k-card-survey .k-checkbox-label > .k-checkbox {
    margin: 0;
}
.k-card-footer {
}
.k-survey-indicator {
    display: flex;
}
.k-survey-indicator .k-indicator-separator {
    flex: 1 1 auto;
}
/* adicionales */
.chat-channel-lynn .k-lynn-videocall {
    box-sizing: border-box;
    position: relative;
}
.chat-channel-lynn .k-bubble img {
    width: 100% !important;
}
.chat-channel-lynn .k-bubble ol {
    padding: 0;
    margin: 0;
    padding-left: 1.2rem;
}
.chat-channel-lynn .k-window {
    border-radius: 4px;
    border-color: rgba(0,0,0,.3);
    box-shadow: 1px 1px 7px 1px rgb(128 128 128 / 30%);
    background-color: #fff;
}
/* DialogFlow Rich Content */
.chat-channel-lynn .df-description-wrapper .k-card-body,
.chat-channel-lynn .df-button-wrapper .k-card-body,
.chat-channel-lynn .df-info-wrapper .k-card-body,
.chat-channel-lynn .df-image-wrapper .k-card-body,
.chat-channel-lynn .df-accordion-wrapper .k-card-body {
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    box-shadow: 0px 2px 2px 0px rgb(0 0 0 / 24%);
}
/* Description */
.chat-channel-lynn .df-description-wrapper .df-description-content {
    padding: 16px;
    background-color: white;
    border-radius: 8px;
    display: flex;
    flex-direction: column;
}
.chat-channel-lynn .df-description-wrapper .title {
    color: black;
    font-size: 14px;
    font-weight: bold;
}
.chat-channel-lynn .df-description-wrapper .description-line {
    color: rgba(0,0,0,0.87);
    font-size: 14px;
    padding-top: 8px;
    word-break: break-word;
}
/* Button */
.chat-channel-lynn .df-button-wrapper .k-card-body a {
    display: flex;
    align-items: center;
    border-radius: 8px;
    color: black;
    cursor: pointer;
    padding: 12px 12px;
    text-decoration: none;
}
.chat-channel-lynn .df-button-wrapper .k-card-body a:hover > span,
.chat-channel-lynn .df-button-wrapper .k-card-body a:hover > .df-button-icon {
    opacity: .5;
}
.chat-channel-lynn .df-button-wrapper .k-card-body a > span {
    padding-left: 12px;
}
/* Ships */
.chat-channel-lynn .df-chips-wrapper {
    border: none;
    border-radius: 0;
    flex-wrap: wrap;
}
.chat-channel-lynn .df-chips-wrapper > .k-card-actions {
    flex-direction: row;
    flex-wrap: wrap;
}
.chat-channel-lynn .df-chips-wrapper > .k-card-actions,
.chat-channel-lynn .k-card-actions-vertical .k-card-action + .k-card-action {
    border: none;
}
.chat-channel-lynn .df-chips-wrapper .k-button.k-state-hover::before,
.chat-channel-lynn .df-chips-wrapper .k-button:hover::before {
    opacity: 0;
}
.chat-channel-lynn .df-chips-wrapper .k-card-title {
    font-size: 14px;
    font-weight: normal;
    line-height: 1.4;
    border: 1px solid rgb(206, 215, 224);
    color: #52667B;
    padding: 8px 12px;
    border-radius: 12px;
    border-bottom-left-radius: 2px;
}
.chat-channel-lynn .df-chips-wrapper .k-card-body {
    padding: 0;
    margin-bottom: 0.5rem;
}
.chat-channel-lynn .df-chips-wrapper .k-card-action {
    padding-bottom: 0.5rem;
    white-space: nowrap;
    flex: 0;
    margin-right: 0.4rem;
}
.chat-channel-lynn .df-chips-wrapper .k-card-action > .k-button,
.chat-channel-lynn .df-chips-wrapper .k-card-action > .k-button-history {
    padding: 7px 15px;
    flex: 0 1 auto;
    border-radius: 20px;
    border: 1px solid rgb(41, 94, 255) !important;
    color: rgb(41, 94, 255);
}
.chat-channel-lynn .df-chips-wrapper .k-card-action > .k-button:hover,
.chat-channel-lynn .df-chips-wrapper .k-card-action > .k-button-history:hover {
    background: hsl(0,0%,90%) !important;
}
/* Info */
.chat-channel-lynn .df-info-wrapper a {
    text-decoration: none;
}
.chat-channel-lynn .df-info-wrapper .title-card-elements {
    border-radius: 8px;
    display: flex;
    padding: 16px;
}
.chat-channel-lynn .df-info-wrapper img {
    background-repeat: no-repeat;
    background-size: contain;
    width: 30%;
    padding-right: 24px;
}
.chat-channel-lynn .df-info-wrapper .title {
    color: black;
    font-weight: bold;
}
.chat-channel-lynn .df-info-wrapper .subtitle {
    color: #757575;
    padding-top: 8px;
}
/* Image */
.chat-channel-lynn .df-image-wrapper img {
    border-radius: 8px;
    border-style: none;
    width: 100%;
}
/* lista */
.chat-channel-lynn .k-card.df-list-wrapper {
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    box-shadow: 0px 2px 2px 0px rgb(0 0 0 / 24%);
    margin-top: 10px;
}
.chat-channel-lynn .k-card.df-list-wrapper {
    flex-wrap: unset;
}
.chat-channel-lynn .k-card.df-list-wrapper .k-card-action {
    margin-right: 0;
}
.chat-channel-lynn .k-card.df-list-wrapper > .k-card-actions {
    flex-direction: column;
    flex-wrap: unset;
    margin: 0;
}
.chat-channel-lynn .k-card.df-list-wrapper .k-card-action > .k-button {
    color: black;
    font-weight: bold;
    flex: 1;
    border: 0 !important;
    border-radius: 0;
    padding: 16px;
}
.chat-channel-lynn .k-card.df-list-wrapper .k-card-action > .k-button:hover {
    background: inherit!important;
}
.chat-channel-lynn .k-card.df-list-wrapper .k-card-action > .k-button p {
    color: #757575;
    padding-top: 8px;
    margin: 0;
}
.chat-channel-lynn .k-card.df-list-wrapper > .k-card-actions hr {
    border: 0;
    border-top: 1px solid #e0e0e0;
    margin: 0;
}
/* accordion */
.chat-channel-lynn .k-card.df-accordion-wrapper .k-card-body {
    padding: 12px 12px;
}
.chat-channel-lynn .df-accordion-wrapper .word-wrap {
    overflow-wrap: break-word;
    word-break: break-word;
    word-wrap: break-word;
}
.chat-channel-lynn .df-accordion-wrapper .top-row {
    cursor: pointer;
    display: flex;
    justify-content: space-between;
}
.chat-channel-lynn .df-accordion-wrapper .top-row .content {
    display: flex;
}
.chat-channel-lynn .df-accordion-wrapper .top-row .expand-icon {
    color: #757575;
    font-size: 18px;
    padding: 7px 0;
}
.chat-channel-lynn .df-accordion-wrapper .top-row .expand-icon .expanded,
.chat-channel-lynn .df-accordion-wrapper.open .top-row .expand-icon .collapsed {
    display: none;
    transition: transform 0.15s ease-out;
}
.chat-channel-lynn .df-accordion-wrapper.open .top-row .expand-icon .expanded {
    display: inline-block;
    transition: transform 0.15s ease-in;
}
.chat-channel-lynn .df-accordion-wrapper .image {
    border-radius: 3px;
    margin-right: 10px;
    max-width: 47px;
}
.chat-channel-lynn .df-accordion-wrapper .title {
    color: black;
    font-weight: bold;
}
.chat-channel-lynn .df-accordion-wrapper .subtitle {
    color: #757575;
}
.chat-channel-lynn .df-accordion-wrapper .text-content {
    display: flex;
    flex-direction: column;
    justify-content: space-evenly;
}
.chat-channel-lynn .df-accordion-wrapper .text-row {
    padding: 15px 0;
    display: none;
    transition: max-height 0.25s ease-out;
}
.chat-channel-lynn .df-accordion-wrapper.open .text-row {
    display: block;
    transition: max-height 0.25s ease-in;
}
.chat-channel-lynn .df-accordion-wrapper .text-row img {
    width: 100%;
}
.chat-channel-lynn .df-accordion-wrapper .text {
    padding-top: 10px;
}
/* DatePicker, Timer, DateTimePicker */
.k-calendar,
.k-list-container .k-item {
    font-size: 0.8rem;
}
.k-datetimepicker {
    width: 13em;
}
.k-card.k-card-calendar form,
.k-card.k-card-timer form,
.k-card.k-card-datetime form {
    display: flex;
}
.k-card.k-card-calendar button,
.k-card.k-card-timer button,
.k-card.k-card-datetime button {
    margin-left: 0.3em;
}
.k-popup .k-calendar > .k-header {
    /*border-color: #ebebeb;*/
    background-image: none;
}
.k-popup .k-calendar th {
    /*border-color: #ebebeb;*/
}
.k-popup .k-calendar .k-header .k-link.k-state-hover,
.k-popup .k-calendar td.k-state-hover .k-link,
.k-popup .k-list .k-state-hover {
    /*border-color: #ccc;*/
    background-image: none;
}
.k-popup .k-calendar td.k-state-focused .k-link {
}
.k-popup .k-calendar td.k-state-selected .k-link,
.k-popup .k-list .k-state-selected {
    /*border-color: #cdcdcd;*/
    background-image: none;
}
/* iframe - b2c */
.chat-channel-lynn.authentication-b2c .k-message-list {
    position: relative;    
}
.chat-channel-lynn.authentication-b2c .k-message-list-content {
    position: initial;
    height: 80px;
}
.chat-channel-lynn.authentication-b2c .k-chat .k-card-list {
    position: initial;
}
.chat-channel-lynn.authentication-b2c .k-card-iframe {
    position: absolute;
    top: 0;
    left: 0;
    border: 0;
    background-color: #fff;
    z-index: 100;
}
.chat-channel-lynn.write-message-hide .k-message-list {
    margin: 5px;
}
.chat-channel-lynn.write-message-hide .k-message-box {
    display: none;
}
.chat-channel-lynn.write-message-block .k-message-box {
    position: relative;
}
.chat-channel-lynn.write-message-block .k-message-box:after {
    content: " ";
    position: absolute;
    left: 0;
    top: 0;
    bottom: 0;
    right: 0;
    background-color: rgba(0,0,0,0.5);
    margin: 0 0 5px 0;
}
.chat-channel-lynn .k-card-iframe iframe.k-element-iframe {
    width: 100%;
    height: 100vh;
}
/* Auvious */
app-auvious-widget.hide-auvious-widget {
    display: none !important;
}
/* hack para IE */
@media screen and (min-width:0\0) {
}
@supports (-ms-ime-align:auto) {
}

@media screen and (max-width: 576px) {
    .chat-channel-lynn {
        top: 0 !important;
        left: 0 !important;
        right: auto !important;
        bottom: auto !important;
        width: 100% !important;
        /*height: 85vh !important;*/
        height: calc(var(--vh, 1vh) * 85) !important;
    }
    /*
    .chat-channel-lynn-button, 
    .chat-channel-lynn-maximize {
        left: 10px;
        right: auto !important;
    }
    */    
    .chat-channel-lynn .chat-header {
    }
    .chat-channel-lynn .chat-body {
        /*height: calc(85vh - 86px) !important;*/
        /*height: calc((var(--vh, 1vh) * 95) - 35px) !important;*/
    }
    .chat-channel-lynn .chat-channel {
        /*height: 500px !important;*/
        height: calc((var(--vh, 1vh) * 85) - 35px) !important;
    }
    .chat-channel-lynn-content input,
    .chat-channel-lynn-content input:focus,
    .chat-channel-lynn-content input:active,
    .chat-channel-lynn-content select {
        font-size: 16px;
    }
    .chat-channel-lynn .chat-form .chat-form-control,
    .chat-channel-lynn .chat-form .chat-form-control:focus,
    .chat-channel-lynn .chat-form .chat-form-control:active {
        font-size: 16px;
    }
    .chat-channel-lynn-button.with-tooltip {
        bottom: 5px;
        right: 5px;
    }
    .chat-channel-lynn-button.with-tooltip .chat-btntooltip-content {
        bottom: -25px;
        right: -38px;
    }
}
@media screen and (max-width: 350px) {
    .chat-channel-lynn {
        top: 0 !important;
        left: 0 !important;
        right: auto !important;
        bottom: auto !important;
        /*width: 100% !important;*/
    }
    .chat-channel-lynn .ratinglynn-star-group label {
        font-size: 1.5rem;
    }
}
@media screen and (max-width:576px) and (min-width:350px) {
    .chat-channel-lynn {
        /*width: 100% !important;*/
        /*height: 100% !important;*/
    }
    /*
    .chat-channel-lynn .k-message-list {
        height: 90vh;
    }
    .chat-channel-lynn .k-message-list {
        min-height: calc(-51vh);
    }
    */
}
@media screen and (max-width:768px) and (min-width:576px) {
    .chat-channel-lynn {
        /*width: 550px !important;*/
    }
}
@media screen and (min-width:1024px) {
}

@keyframes spinner-upload {
    to {
        transform: rotate(360deg);
    }
}
@keyframes typingAnimated {
    40% {
        transform: translateY(0px);
    }

    50% {
        transform: translateY(-6px);
    }
}